Compliance Checklist for User Documentation
This checklist ensures that user documentation adheres to relevant regulatory, legal, and organizational standards. It is particularly important for regulated industries (e.g. medical, automotive, and industrial IoT) or when documentation is published publicly.
Checklist items
ID | Area | Requirement | Check method | Applies to |
---|---|---|---|---|
C1 | Versioning | Each document includes a visible version number and date. | Visual/manual check. | All documentation. |
C2 | Change Log | Maintain a record of changes for each published version. | Review version control or changelog. | All documentation. |
C3 | Regulatory Tags | Include mandatory regulatory statements if required (e.g. CE, FCC, HIPAA). | Legal team or compliance checklist. | Regulated products/docs. |
C4 | Legal Disclaimers | All disclaimers, licensing, and copyright are included. | Visual check, legal review. | Public/external documentation. |
C5 | Data Sensitivity | No sensitive or confidential information is exposed. | Manual review, redaction tools. | All documentation. |
C6 | Traceability | Can trace each user doc to a product release, feature, or requirement. | Metadata, Jira, or GitHub linkage. | Full review cycle. |
C7 | Localization Scope | Content is marked for translation/localization as required. | Source file checks, export review. | Globalized documentation. |
C8 | Accessibility Law | Documentation meets accessibility laws (e.g. WCAG 2.1, Section 508) | Accessibility checklist | Public-facing documentation |
C9 | Retention Policy | Obsolete versions are archived or removed as per company policy. | Documentation repository audit. | Internal and external documents. |
C10 | Export Compliance | No restricted technology, code, or terms in publicly distributed docs. | Legal/export control review. | Public/export documentation. |
Best practices
- Use metadata and headers to embed version and release information.
- Tag and track compliance items in source control or PR descriptions.
- Schedule annual compliance reviews or audits.
- Involve legal/compliance early for new product lines or major changes.
RACI
Role | Responsibility |
---|---|
Technical Writer | R (executes) |
Legal Team | A (approves) |
Product Manager | C (consults) |
Product Owners | I (informed) |
Tailoring
- Customize regulatory tags and legal requirements based on target region (e.g. EU, US, or APAC).
- Include additional checks for industry-specific standards.
Owner: Documentation Management Team